Last Updated on 9 months by Anoob P T
Are you looking for answers to Help Desk Jobs Near Me? In this post, we are going to list the best websites to find help desk jobs and some courses which will help you crack interviews for help desk jobs.
Every company needs a help desk and there will always be a demand for help desk related jobs.
Even if the country you are in does not have much help desk jobs, you can always work as a remote help desk professional and still earn good money.
Best Websites to Find Help Desk Jobs
Google Help Desk Jobs Indeed Help Desk Jobs Monster Help Desk JobsTable of Contents
Google IT Support Professional Certificate (Coursera)
This course by Coursera will assist students in learning necessary concepts of IT support like systems administration, working frameworks, framework organization, investigating and client support, IT robotization, and system security.
Key USP’s
- Learn about TCP/IP interchanges.
- Learn to explore Linux and Windows.
- Learn how the framework forms work and how to oversee them.
- Learn the basics of programming.
Rating: 4.8 out of 5
Member Review – I can say that all the class that I have taken here is worthful and I took in a great deal. The way this course was run and the way the video introduction and materials were given was very informative.
Cost:$49/month
Explore Google IT Support Professional Certificate CourseGoogle IT Automation with Python Professional Certificate
Google IT Automation with Python is a 6-course accreditation program offered by Google on Coursera.
You can finish the course in a half year to ace your Python coding aptitudes, alongside you can improve your analytical thinking abilities through the prescribed procedures outlined in the class.
When you complete the course, you can go after a position in the top-most IT organizations as an IT master or System Administrator.
Any individual who needs to build up a profession in the rewarding IT field can enroll in this course.
Key USPs
- Learn to write complex codes in python.
- Understand the utilization of Git and GitHub to oversee form controlling of your codes.
- Understand investigating and troubleshooting in programming to convey streamlined codes.
Rating: 4.6 out of 5
Review: Learning was fun with this course.
Cost: Get a free trial
Free IT Help Desk Training and Tutorials (LinkedIn Learning – Lynda)
Within this course, you will learn to Figure out how to address the help-work area demands and run an IT help work area.
This IT assist work area with flowing will assist you with performing IT support, and take care of issues efficiently.
This course includes the Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and more.
Rating: 4.6 out of 5
Review: I enjoyed learning with Lynda. The instructor was very generous, and video lectures were also quite interactive. Overall it was a good experience.
Cost: Get a free trial course
Explore Free IT Help Desk Training and Tutorials CourseSpecialized Support Fundamental (Coursera)
In this course, you will learn the basics of IT Support. Within this course, you will get familiarized with the universe of data innovation and find out about the different parts, for example, PC equipment, the Internet, program, investigating, and client assistance.
Key USPs
- For beginners, Therefore, it requires no prior knowledge.
- Learn how to Assemble a PC from scratch.
- Gain best practices and guidance from the teacher.
- Learn how applications are made and how they work in the powerhouse of a PC.
Rating: 4.8 out of 5
Review: I am a newbie in this field, and thanks to this course. They have taught everything from scratch, and I enjoyed learning.
Cost: Get a free trial
Explore Specialized Support Fundamental CourseIT Help Desk Course for Professionals (Udemy)
Paul Hill and Omar Dabbas design this course.
Paul has more than nine years of involvement with the IT business, and he effectively works with the Federal Agencies in the United States for its system necessities.
On the other hand, Omar has a four-year certification in Computer Science, and some authentications from Cisco (CCNA, CCNA-Voice, CCNA-Wireless, CCNP) and Microsoft (MCSA and MCP).
Together this course will enable you to turn into an IT Help Desk proficient.
Key USP’s:
- Learn how a PC functions from both an equipment and programming point of view.
- Highly affordable.
- Get tips from Industry Experts.
- Learn about systems administration, DNS, DHCP, and more.
Rating: 4.4 out of 5
Review: This course impeccably clarified my fundamentals. This course gives me confidence in my IT support skills.
Cost:$4.81
Explore IT Help Desk Course for Professionals CourseIT Helpdesk Course: Start and Run a Successful IT Support Company (Udemy)
Jonathan Edwards has worked in IT and innovation since he was 17 years of age! He’s likewise a Microsoft Certified Professional since 2000 and is himself dedicated to changing and learning as times and innovation advance.
This course by him is strongly suggested because it is a significant solid match for individuals who need to figure out how to start their career in IT support.
Key USP’s:
- Learn the distinctive IT support services by IT experts.
- Learn about various IT support pricing models.
- Learn to draft an expert proposal.
- Get tips from experts.
Rating: 4.5 out of 5
Review: The educator is experienced, and this is a wonderful course. Thanks, Jonathan, for this course and assets.
Cost:$4.81
Free IT Support Course: Fundamentals by Microsoft (edX)
This Microsoft course is instructed by Tony Frink, Senior Content Development Manager. Within this course, you will learn everything from basics to advance in IT support. They have highly qualified instructors, and they will help you solve all your doubts.
Key USP’s:
- Understand the critical duties of the IT Support specialist.
- Get Industry exposure.
- Get tips from Experts.
- Understand IT fundamental phases.
Rating: 4.5 out of 5
Review: I loved this course. They have one of the best instructors, and they are highly supportive.
Cost: $4.81
Advanced IT Troubleshooting for Helpdesk Support Technicians
In this course, you will learn about how to resolve issues with Windows Update and Basic to advance troubleshooting.
You will also learn about User profile and uninstall fixes for the Windows Registry.
Key USP’s:
- Learn about LANs, WANs, and the Internet.
- Learn how remote and wired systems work.
- Get Expert tips.
- Learn about TCP/IP Troubleshooting.
Rating: 4.2 out of 5
Review: They have covered nearly all the essential topics, and their video lectures were fantastic.
Cost: $4.81
Explore Advanced IT Troubleshooting for Helpdesk Support CourseComplete IT Support Specialist Course: IT Foundations
This course helps students learn skills essential for professional to qualify as an IT Help Desk associate, ideally for an entry level job.
Key USP’s:
- How to build a desktop.
- Learn about files and file systems.
- Learn process management.
- Great for beginners.
Rating:4.5/5
Review: I needed a very concise lessons on Help Desk. It seems a good match and a good summary. I have found the course less of foundations and more than introductions. I also think it would be more helpful if you write a script for your lessons.
Cost:$4.81
Explore Complete IT Support Specialist Course: IT Foundations CourseComputer Basics – Windows 7/10 – Desktop IT Support Training
This course teaches the basic subjects that come under IT Support Training. They provide lots of Hands-on, which gives the student the confidence to score well. Also, this course includes troubleshooting basics for IT helpdesk support technicians, fixes for printers, email & slow computers.
Key USP’s:
- Learn from industry experts.
- Get tips from experts.
- Get flexible timing.
- Highly Affordable.
Rating: 4.0/5
Review: One of the best course on Udemy to learn the computer basics.
Cost:$4.81
Explore Computer Basics – Windows 7/10 – Desktop IT Support CourseHow can I get help desk job?
You can do an IT Help Desk course and join as a Help Desk Associate with any reputed company.
What is a help desk support?
Supporting the functioning of IT related services for any business or networking company.
Is help desk a dead end job?
No, skilled and experienced help desk professionals are always in demand.
What certifications should I get for help desk?
ITIL certification is a good start for help desk professionals
Is Help Desk stressful?
Depends. If you handle complex networks and if systems and processes are unreliable, then help desk can become stressful.
What is a help desk ticket?
It is a support request raised by the user of an IT related service- could be hardware or software related.
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