Last Updated on 10 months by Anoob P T
Are you looking for The RealReal reviews? In this post, we are going to look at The RealReal Reviews, Pros, Cons, Requirements & How to Make Money on The RealReal.
The RealReal is a marketplace for buying and selling clothing, watches, fine art, home decor and jewelry.
If you are a seller dealing in these goods, you can consider joining The RealReal to make some extra income.
The RealReal Reviews, Pros, Cons, Requirements & How to Make Money on The RealReal
Table of Contents
What is The RealReal
The RealReal is an online marketplace to buy and sell luxury high-end branded items at a discount.
The RealReal has in house team of experts who check items listed for sale and determines the value based on the condition of the item.
Official website of The RealReal: https://www.therealreal.com/
You should also know that The RealReal has had multiple claims from luxury designers about counterfeit items being sold on the platform.
In 2018, Chanel had filed a suit in Federal Court of the Southern District of New York, alleging The RealReal for listing counterfeit (fake) Chanel items on the platform.
How The RealReal Works
If you want to sell an item on The RealReal, you need to send your product to the company.
When you send an item to The RealReal via mail or with their home pick-up service, the product then goes through a review process.
The product is checked by trained authenticators who have knowledge and experience in luxury brands and their products.
The product then gets marked as a high or low-risk item.
The items that seem counterfeit to them, are then again checked through more authenticators to finalize.
After these several checkpoints, the product then gets listed on the website waiting to be purchased.
The RealReal Features
Like other e-commerce platforms, The RealReal has few features that makes the platform good for buyers and sellers.
Resell luxury branded items– As an individual, you can resell your branded items at a reasonable price on the platform.
Authentic products– According to The RealReal all products are checked for authenticity several times and then listed on the website.
Commission– Pays the seller a commission based on the price of the product
Products You Can Sell on The RealReal
Items you can sell on The RealReal can be categorized into the following categories:
- Women’s items- Clothing, Shoes, Handbags, Accessories, Jewelry, Watches
- Men’s items- Clothing, shoes, Jewelry, Watches
- Children’s clothing
- Home furnishing and home decor items
Out of these, Women’s items seems to be the most popular with large items being listed and sold.
How to Join The RealReal (as Seller & Buyer)
To join The RealReal as a seller, you have to sign up on this link by providing your basic details like Name, Email address, Phone number, and Zip code.
Official link to join The RealReal as a Seller
To join The RealReal as a buyer, you need to sign up on this link by providing your email address.
You can also sign up using Facebook if you have an account.
How to Make Money on The RealReal
You can make money on The RealReal by reselling your branded goods at a slightly discounted price.
This is great if you have products that are in good condition but you no longer have any need for them.
By sending The RealReal your product, you will be able to resell it and earn money.
You can also try to find dealer who can give you merchandize at a discount and then try to resell on The RealReal at a margin.
However, do ensure that the product you are trying to sell is authentic and not fake.
How Much Money Can you Make on The RealReal
How much money you can make on The RealReal depends on the price of the product you are selling.
There is a commission based on the selling price so, the higher your items are priced, the more you can make.
The RealReal Commission Structure
In this section, we are listing The RealReal Commission Structure which the platform is now using.
Do note, these commission structures can change over a period of time, so we urge you to check the The RealReal Commission Structure from time to time on thier official website.
| 40% | Trading cards and comics with a resale value of $94 or lessOther items with a resale value of $145 or less |
| 50% | All items with a resale value between $146 – $195Home items with a resale value of $146 or more |
| 60% | Electronic items with a resale value between $195 – $995 |
| 70% | Watches with a resale value between $995 – $2949Home items with a resale value of $995 or more(does not includes furniture)Handbags with a resale value between $995 to $4994Branded and unbranded jewelry with a resale value of $995 or moreSports or outdoor equipment with a resale value between $195 – $995 |
| 80% | Handbags with a resale value of $4995 or moreSports or outdoor equipment with a resale value of $195 or moreTrading cards and comics with a resale value of $195 or moreMen’s sneakers with a resale value of $195 or moreElectronic items with a resale value of $995 or more |
| 85% | Trading cards and comics with a resale value of $95 or moreWatches with a resale value of $2496 or more |
The RealReal Rewards Commission Structure
Additionally, when you continue selling your products on The RealReal, you reach certain levels which increase your commission percentage. You also get added benefits.
| INSIDERSales from $0 to $1500 | Get 55% of the selling price of the items sold |
| ICON Sales from $1501 to $9999 | Get 60% of the selling price of the items sold |
| VIP$10000 or more | Get 70% of the selling price of the items soldFree First Look membership for 1 yearPriority processing of consignments$100 site creditFree cup of coffee in the stores |
The RealReal Pros
Some of the pros of The RealReal include:
- Easy to sign up
- Good traffic for sellers to monetize
- Lot of categories
- Direct payment
- International shipping available
The RealReal Cons
- Customer support can be difficult to reach
- Many users have complained of counterfiet products
- The RealReal can change discounts on the site
The RealReal Reviews
The RealReal has thousands of reviews across several review websites like Trustpilot, Sitejabber, Glassdoor.
There are also many individual blogs that have posted their review of The RealReal.
In this section, we will show you overall reviews about The RealReal and also a positive and a negative review about the The RealReal so you can get a general idea about the platform.
The reviews on the different websites are mostly contain positive experiences from the sellers and the buyers.
However, there have also been few negative reviews about counterfiet products being sold on the platform.
The RealReal Positive Review
The RealReal negative review
In the past, there have been many complaints that The RealReal were selling counterfeit items were sold on the platform.
In 2018, Chanel had filed a suit in Federal Court of the Southern District of New York, alleging The RealReal for listing counterfeit (fake) Chanel items on the platform.
The RealReal counterfeit sale article on Forbes
The RealReal Customer Support Information
The RealReal has an active customer support team that can solve your concerns.
The RealReal customer support can be reached at customerservice@therealreal.com
The RealReal Phone Number: 855-435-5893
You can call anytime between 5 am to 3 pm from Monday to Friday, and between 7 am to 3 pm on Saturday.
The customer service support is not available on Sunday.
For support as a Consignor, you can reach them at consignorrelations@therealreal.com
Consignor support phone number 855-435-5893.
You can call between 5 am to 6 pm from Monday to Friday, and 7 am to 4 pm on Saturday. You cannot reach the consignor support number on Sunday.
For other general issues, you can send an email at contact@therealreal.com
For authenticity issues, reach them at authenticity@therealreal.com
The RealReal Social Media Handles
The RealReal is active on most social media channels and if you want to follow the company you can do so using the following official handles.
You can also reach the customer support team via social media channels.
The RealReal Twitter: @therealreal
The RealReal Instagram @therealreal
The RealReal Jobs
The RealReal is a fairly large company and has numerous openings. At the moment the company is hiring across these job roles.
- Sales
- Merchandising
- Marketing
- Valuation Managers & Specialists
- Receiving & Authentication
- Photography
- Retail
- Product & Design
- Facilities & Safety
- Driving & Transportation
- Customer & Consignor Services
- Engineering & IT
- People
- Fulfillment
- General
You can apply for these posts using the official The RealReal Career page here
The RealReal Alternatives
If you are seller and want to explore other platforms similar to the The RealReal, we are listing some of the common The RealReal alternatives to consider.
Popular The RealReal alternatives:
Fine Art America (Fine Art America Review)
Is The RealReal Legit
Yes, The RealReal is a legitimate platform for reselling luxury branded items.
There are many reviews to supplement the claims posted on many websites, so, you can safely join the platform to resell or buy these goods.
Frequently Asked Questions about The RealReal
Is the RealReal legit?
Yes, The RealReal is a legit business that can be used to buy and sell luxury goods.
What percentage does the real real take?
For items $1,500 or less, The RealReal offers a 55% commission
How do I sell on Therealreal?
You can sign up as a seller on The RealReal using this link and start selling.
Does the real real ship to UK?
Yes, The RealReal does ship to UK at a cost of $45 USD and will take 4 – 6 business days.
How do you get paid on the real real?
You can get paid on The RealReal by direct deposit, site credit (+5%) or check after your item sells. Commission payments are issued on the 15th of each month.
Do you have to pay for the real real?
There is no minimum purchase required, and you will be billed every month, $10 for First Look membership and $30 for Platinum level.
Does the real real sell used items?
Yes, The RealReal does sell used luxury goods.
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The RealReal Review
The RealReal Summary
The RealReal is a marketplace for buying and selling clothing, watches, fine art, home decor and jewelry. Overall The RealReal has positive reviews on the web, however, there are few complaints about fake products being sold on The RealReal as well. If you are a seller looking to expand business, you can give The RealReal a shot, but do read all terms and conditions of the website carefully before signing up.
Overall
3.5-
The RealReal Review
Pros
Easy to sign up Good traffic for sellers to monetize Lot of categories Direct payment International shipping available
Cons
Customer support can be difficult to reach Many users have complained of counterfiet products The RealReal can change discounts on the site
