Fix: Instagram Dms Not working

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Last Updated on 7 months by Anoob P T

In this post, we are going to look at fixing Instagram Dms Not working error.

Instagram Dms Not working
What is Instagram Dms Not working Error?	Error in which Instagram users are unable to send DMs to any person on Instagram
Reasons why Instagram Dms Not working error occurs?	App version, OS Version, Bug in Instagram, Network Issue, Other Person has blocked you
How to Fix Instagram Dms Not working error	Update App, Update OS, Login from different device, Switch Network, Try After Sometime
Applicable Countries	All Countries, including U.S
Instagram Support Page	https://help.instagram.com/

Instagram Dms Not working

Instagram currently has over a billion active users and the app is one of the most popular social media platforms ever created.

Instagram is used by millions of users including popular actors, celebrities and even influencers to communite with fans and even for one on one conversations.

Even though Instagram app is large and handled by Meta Engineers, many users have reported issues with the platform including Instagram Dms (Direct Messages) not Working issue.

Instagram Dms Not working issue could mean many things including unable to send DMs, DMs not loading, DMs not receiving etc.

It can be very frustrating if you are trying to chat with someone and your Instagram DMs or Direct messages are not working.

In this post, we are going to answer common issues such as Instagram Dms Not working issue and how to fix it.

Table of Contents

Why Instagram Dms Not working Issue Occurs

There could be several reasons why Instagram Unable to use this Effect on Your Device error occurs. Some of the common reasons include:

Outdated Instagram App
Instagram Servers are Down at the Moment
Its a Bug from Instagram
Your Network is unstable or limited
Your Phone OS is not compatible with current version of Instagram

How to Fix Instagram Dms Not working

If you are struggling to solve Instagram Unable to use this Effect on Your Device, then you can try the following fixes.

Fix 1: Update your Instagram App to Latest Version

In many cases, Instagram issues such as Instagram Dms Not working is known to occur due to older versions of Instagram app being used on the phone or tablet. Older versions of Instagram app tends to have bugs and might not have compatibility with newer versions of the OS.

Here is how you can update to latest version of Instagram

Step 1: Go to Google Playstore or Apple Store on your Phone

Step 2: Type in Instagram on the Search Bar

Step 3: Select Instagram

Step 4: Click on Update

Step 5: Wait till App is Updated

Now you can check whether you are facing Instagram Unable to use this Effect on Your Device error or the issue has been resolved.

On iOS: Go to the App Store, now Search for Instagram at the bottom menu, choose Instagram, click on Update.

Fix 2: Check if Instagram Servers are Down

You can also face Instagram Dms Not working error if Instagram service is down. As Instagram is an app that is used by millions of users at the same time, the app can crash from time to time. Before trying any of the fixes mentioned below, you can check if Instagram is down using a tool such as DownDetector.

You can access DownDetector through this official link.

If Instagram servers are down, you can wait and then try after sometime to check if you are facing the Instagram Unable to use this Effect on Your Device issue.

Fix 3: Switch Your Network

To use DMs on Instagram, Instagram needs an active and stable Internet to load filters.

Instagram Dms Not working is known to happen if your network is unstable and to fix the issue, you can try switching your network from Wi-fi to mobile data and vice versa.

How to Switch Network on Android and iOS

Step 1: Pull down the drop down Menu

Step 2: Disable Wi-fi

Step 3: Enable Mobile Data

Fix 4: Restart Your Phone

Sometimes if you have not restarted your phone in a very long time, Instagram Dms Not working error is known to occur.

You can try to restart your phone and then launch Instagram to check if the issue persists.

Fix 5: Wait for Sometime

As you know Instagram is used by millions of users around the world and Instagram has gone down from time to time. Sometimes Instagram app can have some bugs which are fixed by developers working on the backend system.

Even if after trying all these fixes, the Instagram Dms Not working issue is not getting solved, then you can try waiting for sometime and check if the issue is resolved.

Fix 6: Try Logging in from a Different Device

Sometimes Instagram Dms Not working issue could be because you are using an older phone and there is some compatibility issues with the Instagram app. To find out whether the issue is actually related to a specific device, you can try logging into your Instagram account from a different device and check.

Fix 7: Contact Instagram Support

If all of these fixes did not solve your Instagram Dms Not working issue, what you can try to do is contact Instagram support through the official app.

Here is how to Contact Instagram Support

Step 1: Launch Instagram App

Step 2: Go to your Profile (Your Profile picture)

Step 3: Click on 3 Horizontal lines at the very top right

Step 4: Click Settings

Step 5: Scroll down, till you find “Help” Section

Step 6: Click on Report a Problem

Step 7: Under the report a problem, explain in detail how and when you are facing the issue

Step 8: Tap on Send Report

Once your report is sent, someone from the Instagram team will reach out to your email id with a possible solution.

Instagram DM Not Working

Even after doing all of these fixes if your Instagram DM is not working, then it could be that the other person has blocked you on Instagram. In such cases, you will not be able to send a DM using the same account, you can try to create a new account and send a DM.

Instagram DM Notifications Not Working

Some users have also repoted to face Instagram DM Notifications not working issue along with Instagram DM not working as well.

Your Instagram DM Notifications Not Working Issue could be because of these reasons and here is how to fix them:

Check if Instagram Has Notification Permissions (Under App Permissions) and enable it
Check If Your Instagram version is Up to Date
Check if Your Phone Do Not Disturb is Activated
Restart Your Instagram App
Uninstall and Reinstall Instagram and Allow All permissions while reinstalling

How to Send DMs on Instagram

If you are new to Instagram and do not know how to send DMs on Instagram, here is how to do it.

Step 1: Launch Instagram

Step 2: Go to Top Right

Step 3: Select People You Want to DM

Step 4: Tap on Chat

Now you can type your message and send as DM

Frequently Asked Questions about Instagram Unable to use this Effect on Your Device

Ig unable to use this effect on your device

Instagram Unable to use this Effect on Your Device usually is because of issues with App version, OS Version, Bug in Instagram, Network Issue.

Why Instagram dms are black

Your Instagram DMs are black due to many reasons including Older version of app, bug with Instagram, issue with Dark Mode on Instagram or compatibility issue of Instagram app with your OS.

How do I fix Instagram Unable to use this Effect on Your Device?

You can try updating the app, logging in from different device, switching network connection or try any of the fixes in our post.

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Instagram DMs not Working

Instagram DMs not Working Summary

Instagram DMs not Working is a common issue in which users are not able to send DMs to any other person on Instagram.

Overall

Instagram DMs not Working

Pros

Instagram DMs not Working can be solved if there is a technical issue with Instagram

Cons

Instagram DMs not Working cannot be solved if the other person has blocked you